Why ACSuper Needs my Personal Info

The personal information ACSuper collects about you is required under the Anti Money Laundering/Counter Terrorism Financing Act 2006 (which came into effect in December 2007), and is necessary to establish an ACSuper membership account. This information is also used to process contributions to your account, to correspond with you, to provide you with superannuation benefits and options from ACSuper and to facilitate contact from the Fund’s approved service providers.

If you choose not to provide your personal information, it may mean that we will not be able to provide these services to you, including some ACSuper benefits and options.

There are other organisations that are connected to the administration services we provide to you and which may have access to your personal information.

They are:

  • Mailing companies - organisations contracted to do all mailing for ACSuper.
  • Archiving companies - organisations contracted to ensure that all documents are stored in a secure environment.
  • Auditors and Regulators - organisations that ensure ACSuper is complying with legislation and contractual obligations.
  • Insurance companies - organisations that provide insurance cover for ACSuper members.
  • Other service providers including management, marketing and financial planning service providers appointed by the Fund, may have access to your personal information to:
    • assist the Fund in its development, planning and statistical analysis;
    • conduct market research in order to identify and analyse the ongoing needs of ACSuper members;
    • develop new products and services;
    • assist you in your enquiries;
    • notify you of other information, products and services available to members.

If at any time you do not wish for service providers to use your information, you can notify ACSuper Administration.

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